Mufah Publishers
Document · Terms and Conditions
Legal / Terms

The agreement you make with us when you place an order

These terms are a legal contract between you and Mufah Publishers. When you complete an order and make payment, you are considered to have read, understood, and agreed to everything on this page.

Applies tomufahpublishers.com orders
CoversContent, ownership, refunds, SMS
Refund window120 days from delivery
01

We deliver original content only

We guarantee plagiarism-free content. To confirm that content is original, we provide you with a Copyscape report.

Note

Any text contained in images, videos, or other media that search engines cannot read will not be scanned by Copyscape.

You may run more comprehensive or deeper plagiarism checks yourself if you wish. Those services are not covered in our standard prices. You can be confident in the originality of the work you get from Mufah Publishers.

02

We deliver content with complete ownership

Every order you place and pay for becomes your property once it is submitted to you. We do not ask you for acknowledgements or require you, by any means, to mention us or our services in connection with the work.

With every completed order, you get complete ownership of the content. You have the right to publish it under your name and to use it however you choose.

03

How do we protect your information?

From the moment you place an order or submit any personal information, we implement security measures at every level to keep that information safe. We use SSL to protect the confidentiality of everything you share with us.

After checkout

We do not store any of your private information, such as credit cards, social security numbers, or financials, in our database once a transaction is complete.

04

Why do we use cookies?

We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interactions. This lets us offer better site experiences and tools to our users.

If required, we may work with a third party to help us understand visitor behavior. Third-party service providers are not allowed to use the information collected except for the sole purpose of customer analysis.

05

Our policy for using images

We believe in following the rules and protecting our credibility, both with clients and in the market. We do not own the copyright to images, so we do not use copyrighted images ourselves.

Instead, we provide you a link to recommended images so you can copy and use them yourself. These links also give you a sense of the kind of imagery that suits the content. You are free to use royalty-free images without concern. For copyrighted images, you may be required to pay the owner directly.

06

Limitation of liability

Read carefully

Users are advised to take this clause into careful consideration.

Mufah Publishers declares that under no circumstances shall we be liable for any direct or indirect loss claimed by a customer to have resulted from the use of our website or the services and products sold through it. This disclaimer also applies to any viruses allegedly obtained through use of our website or products, and to any resulting material or reputational loss.

We shall not, under any circumstances, be liable for any liability or loss resulting from the user's ability or inability to use our website or products.

07

We update our policies

This policy is subject to change. You are required to visit our policy page from time to time to check for updates. Policy changes are not subject to any prior notice or time frame.

08

Refund policy

Please read the following terms carefully to avoid any misunderstanding of our refund policy. If anything is unclear, contact our customer support team and we will walk you through it.

Large orders

If approved, purchases above $15,000 will be refunded in equal monthly installments of $5,000.

Full refund

With Mufah Publishers, you may be eligible for a full refund. If work on your project has started and you need to pause or cancel it, our support team can walk you through your current work status and the options available to you.

Change of mind

If you change your mind and decide against continuing your project after placing an order, you can request a refund within the first hour of placing it. A 60% processing fee applies in all other cases.

Incompetent delivery

Once work is delivered, a refund can only be claimed after the following options have been exhausted:

  • If the delivery does not comply with the project requirements you documented, we offer unlimited revisions. We will assign, reassign, or rewrite the work until you are satisfied.
  • We may reserve free pages of the same value for future use, available to you at any time.
  • If we are still unable to deliver what was requested, a refund is processed by mutual agreement on a set percentage, and only in cases where delivery is completely off the mark.

Refund time frame

Refunds must be claimed within 120 days of delivery. Requests made after this window will not be entertained. Please note this deadline at the time you place your order.

Cases where a refund will not be issued

  • Late delivery caused by minor technical errors, such as grammar, typing, word count, or missing references, will be resolved by mutual agreement, typically a partial refund or a discount reserved for future purchases.
  • We are not responsible for delays caused on the client's end.
  • No refund will be issued on the basis of writing quality alone.
  • For book marketing or publishing projects, no refund will be issued if the client cannot provide access to their bookstore listings, such as Amazon or Barnes & Noble, or to their social media channels, which our team needs to maximize reach, engagement, and sales.
09

SMS terms of service

By opting in, you agree to receive SMS messages from Mufah Publishers regarding your inquiry and requested services.

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to unsubscribe.
  • Reply HELP for assistance.
  • Consent to receive SMS messages is not a condition of purchase.